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How Reliable Tech Support Can Improve Your Law Practice

Imagine that things just work. Your computer is performing perfectly. Tussman or Amicus is working smoothly, and you have all your documents just a click away stored on a reliable and secure server. 

Feels great, doesn't it?

In addition, picture how nice it would be to not have 10,000 trees worth of paper to store, and when you have to eliminate a file (or a bunch of files), you just delete it; no shredding companies necessary.

All this allows you the time to do what you do best; providing professional legal advice and support. Well, imagine no longer, because that’s what we do at Aion Technologies. 

We assign each of our clients a highly trained on-call technician who knows the ins and outs of your business, profession and needs. This person's goal is to make your life as easy as possible. We call this person your Primary Technician - and he's the guy or gal you'll be working with most often to take care of your needs. This allows you to build an on ongoing relationship with one person who knows your whole setup; nothing falls between the cracks, and no wasted breath explaining context.

Having a relationship with an on-call local Redding tech can help you focus on what you do best, providing professional legal support, instead of what we do best, fixing computer and software issues. We provide maintenance so that your computers are always running at top speed, so you’re not wasting valuable time and money. Anytime you have a problem, we have on-call support a single phone call away. (Plus, we can save you tens of thousands of dollars - and countless hours of work - with data security and retention programs that prevent catastrophic data loss.)

Having reliable computers and updated software saves time and money. Our technicians are well acquainted with many of the most-used law practice applications, including Tussman, Wordperfect, Amicus, and Abacus, and can help resolve the various issues you may encounter using these programs. We know what they’re capable of, we can support the reinstalls, errors, and even act as a liaison communicating with the software companies so you don’t have to try to understand the customer services’ technical jargon (or their thick accent).

We know that Lawyers need things now. That’s why we offer 24/7 tech support, so no matter what time it is, you’ll have what you need for court the next morning. Do you need documented work for an item in evidence? No problem - we have plenty of experience following chain of custody commands, as well as a conflict of interest procedure in place if opposing counsel reaches out to our services on the same case (a scenario that we have navigated to the satisfaction of both clients involved - and yes, we have references available on request). Or maybe you just need your computer functioning like it should - we can help with that as well.

We can also help with the paper work. Deal Lord, we know it’s a lot. We also know you have to hold onto that stuff for at least 7 years, which means that going from a papered to paperless system will change your life. This saves you a TON of space (as you’re well aware) and virtually eliminates the need for a filing clerk (extra money in the bank). Additionally, being able to safely and easily remove data just by deleting it will save you incredible amounts of time and money. Not only does switching to paperless substantially reduce your company's overhead, it also just became a whole easier to organize, reorganize, or relocate your practice. And don’t worry about security or data loss, either - we make sure your network isn’t at risk and have reliable options to backup your info.

Interested in learning more? We would love to chat with you. Simply click the button below to write in and schedule a free consultation to learn how IT services tailored to your business can help your practice continue to thrive.

Who We Are

We are a professional Redding Tech Support company that prides ourselves in making sure your systems are working properly and reliably; but we don't stop there. Our unique business model allows us to partner with businesses and organizations to help customers achieve the impossible - no matter the size of your budget. Our business is making your business succeed - and we are good at what we do.